Sign in

Always there to ensure you derive the best advantage from our products

In our view, customer care starts way before the software arrives.

Implementation

Detailed discoveries from our product specialists drive our projects in order to produce a tailor-made solution for each customer. Regular and meaningful communication at agreed periods, ensures that projects are completed to customer satisfaction, at agreed timescales and within budgets. We will work in partnership with you to transfer the data using our in-house data loaders, proposing no nonsense suggestions to help ease the transition to our leading-edge solutions. Our philosophy goes way beyond the plain "nine to five" attitude.

At all stages, both our own and the customers required effort is clearly stated. This reduces risk to our projects and ensures all stakeholders know their responsibilities.

Consultancy

We recognise that moving to a new system is like opening a new chapter for business processes. Review is built into our projects to ensure that clients are aware that replication of what has been done in the past may not achieve the optimum benefit from the new system. The unique nature of how all of our products utilise workflow, designed from the outset can mean that whole new avenues of improved customer care and cost savings can be opened.

Training

The quality of our training is second to none. Our satisfaction statistics are of the highest in our marketplace. This is due to each training session being uniquely tailored to our client’s needs, whether "training the trainer" or individual colleagues. Keeping everyone up to speed with our products protects our client’s investment and we are always looking for more ways to innovate in this area.

Bespoke Development

Our multi-skilled development teams can offer custom amendments and links to other systems and databases. ISO 9001 accreditation ensures that all requests for change are checked against customer needs, tested in a structured way and delivered to work as required.

Call us now for a free consultative meeting with one of our highly experienced housing systems consultants.

Scroll Up