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13 Sep 2016

Spring Housing, a registered housing charity with around 300 units of accommodation across the West Midlands has installed the first ActiveH Lite, a new entry-level version of MIS AMS’s full-functionality ActiveH housing management software.

As a relatively new charity working with people affected by homelessness, Spring Housing doesn’t have masses of data to migrate to a new system, so ActiveH Lite can scale and grow with the organisation from the outset. It will provide a hub of knowledge for its 25 employees as well as ensuring there is an audit trail to demonstrate it’s operating within the agreed terms of its contracted suppliers.

“We’ve been working on Excel spread sheets to manage our properties, the rents, repairs and different services we provide to tenants thus far, but we knew long term this wasn’t sustainable,” explains Raj Shergill, director of housing & corporate services, Spring Housing.

“We are a growing organisation, so we needed to implement a housing management system that could grow with us. We have no plans to become enormous like some of the big providers, so we didn’t feel we needed the full functionality of some of the more expensive housing management systems.

“MIS AMS AcitveH Lite fits our requirements completely – it’s flexible and provides scalability – and we can still have the holistic suite encompassing CRM, rent accounting, reporting, repairs and in future, mobile working. We can also tweak the software to tailor it to our different delivery service areas – 80 to 90% of our estate is supported housing where we provide one-on-one service provision to the tenants.”

ActiveH Lite is a user-friendly solution which is very easy to learn and use, and compared with some of the other ‘lite’ options, it has much more functionality.

“ActiveH Lite is all about starting as you mean to go on – it provides the best of our large scale, full functionality housing management system, but scaled down to suit a smaller, growing housing association,” said Chris McLaughlin, chief executive, MIS AMS.

“Having the ability to start small and put the right foundations in place will mean that Spring Housing is saving itself some major headaches in terms of data migration in the future. Once it has the foundations established, then it can scale up and go mobile as it grows.”

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