Account Management
Customer Account Management Services at MIS-AMS can be used to streamline and improve the customer-supplier relationship, providing you with increased control and visibility over your projects.
Account Management
Account managers are invaluable resources for housing providers. They help simplify processes, increase customer satisfaction, and develop positive relationships with you.
Our Customer Engagement Team enables strong customer relationship management, providing a smooth customer onboarding journey, and a direct contact who monitors customer activity.
The main purpose of these services is to provide customers with better control and access to their accounts, as well as to increase customer service.
Benefits:
- Create, manage, and maintain relationships with our customers.
- Streamline communication to improve the customer and supplier relationships which increases customer satisfaction.
- Customers have increased control over their projects with a direct contact to discuss them with.
Meet the Customer Engagement Team
Dan Garbett, Head of Customer Engagement
Dan has over 12 years experience working with MIS within the implementation team and customer engagement team. He previously worked within housing associations in the IT team, dealing with data migration, training and support of ActiveH.
Bernadette Taylor, Customer Engagement Manager
Bernadette has been with MIS for over 4 years, working within the Implementation Team and Customer Engagement Team. She previously worked within housing associations in the housing team and has a great understanding of the housing sector and the challenges and requirements.
Latest News
MIS Active Management Systems Wins Contract to Deliver Housing Management Platform for Onward Homes
MIS Active Management Systems and Incline-IT have been selected to deliver a new hosted housing management platform for Onward Homes across their portfolio of over 35,000 homes. After a competitive tender process, Onward chose the MIS-AMS and Incline-IT solutions for their proven track record and comprehensive capabilities. The new cloud-based
MIS Retain Security Accreditation
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Leadership Change at MIS
We are pleased to announce the appointment of Pete Howe as our Development Director, effective 1st January. Peter is stepping in for the current director, Andrew Cooper, who is transitioning out of the role but will remain with MIS in a supporting capacity over the next 4-12 months. The change
New Chair of Gadbrook PARKBID
Over the past few years, I have been a part of the Gadbrook BID board and have had the pleasure to work with some incredible individuals. I have now been given the opportunity to step up and take over the reigns as Chair from Mike Roberts who is a true
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