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Last week, MIS and Incline IT hosted a successful Customer Update Meeting, bringing together social housing professionals. The event offered a platform for sharing the latest developments in housing management software, fostering valuable discussions, and, most importantly, gathering crucial customer feedback. Collaboration for Innovation The energy at the meeting was truly inspiring. The day was […]

MIS Active Management Systems and Incline-IT have been selected to deliver a new hosted housing management platform for Onward Homes across their portfolio of over 35,000 homes. After a competitive tender process, Onward chose the MIS-AMS and Incline-IT solutions for their proven track record and comprehensive capabilities. The new cloud-based solution will provide Onward colleagues […]

MIS has achieved ISO/IEC 27001 certification for information security management. This internationally recognised standard ensures we have adequate policies, procedures, and controls in place to protect the confidentiality, integrity, and availability of company and customer information across our systems and processes. Attaining this certification required a tremendous cross-functional effort to review our existing IT infrastructure, […]

We are pleased to announce the appointment of Pete Howe as our Development Director, effective 1st January. Peter is stepping in for the current director, Andrew Cooper, who is transitioning out of the role but will remain with MIS in a supporting capacity over the next 4-12 months. The change stems from Andrew recently winning […]

Over the past few years, I have been a part of the Gadbrook BID board and have had the pleasure to work with some incredible individuals. I have now been given the opportunity to step up and take over the reigns as Chair from Mike Roberts who is a true inspiration. I am very eager […]

Factoring & Service Charges Due to the structure of the ActiveH system, factoring can be performed using ActiveH Rents and Scheme Accounting (Factoring and Service charges). When considering factoring, invoices are generated from the Rent Accounting module, based on data provided by both the rent account and data held within the Scheme Accounting module. The […]

Digitisation is transforming how services are delivered to residents in social housing. It represents both the greatest challenges and the biggest opportunities in the history of the sector and requires a top down holistic approach with cultural change. But how far have we come already, and what does the future look like as we move towards the ‘digital tenant’?

Learn about Barcud's experience of going live with ActiveH during the UK lockdown, how remote user-training challenges were overcome and discover their future plans for their new housing management system.

After 20 successful years of partnership, Arches Housing and MIS Active Management Systems continue to innovate, with mobile working being the latest in a series of digital transformation initiatives.

Gateway Housing Association has been working with MIS Active Management Systems to drive improvements in its offering to residents, engaging tenants directly in helping to shape the latest version of the customer portal on the ActiveH housing management system.

"Choosing to work with MIS Active Management Systems, powered by Incline-IT, has been a cost-effective, value for money winner."

"Mobility is the main objective of the next phase of our work with MIS Active Management Systems – its core to what we want to achieve."

Arches Housing has launched its Mobile CRM module of its ActiveH roll out with MIS AMS, which will allow its teams to access tenant data remotely for the first time.

We spoke with Maria Hale, Head of Housing Systems at Citizen to discuss how technology has enhanced the customer experience at Citizen.

Bristol Charities, a provider of social housing in Bristol and South Wales, has implemented ActiveH Lite. ActiveH Lite an entry level housing management solution that will help the charity manage 88 units, mostly within Almshouses.

"Choosing to work with MIS Active Management Systems, powered by Incline-IT, has been a cost-effective, value for money winner."

MIS Active Management Systems implement another piece of the Accent jigsaw with ActiveH Mobile Inspector.

Two Rivers are another step closer to providing omnichannel customer service by implementing MIS Active Management Systems software.

Warwick District Council, which completed a 12-month audit of its entire estate, will see major efficiencies created and help it to deliver better resident services as a result.

You’d be forgiven for thinking that Facebook did content, that Uber did taxis or Airbnb did hotels. They don’t of course; they just provide the platform to bring together the people to provide content, taxis and hotels.

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