housing management solutions

Family-run and independent, our customers that range in size from under 100 to over 70,000 assets, are our top priority.

ActiveH is the smart choice for housing and asset management​

With the right technology, you can enhance operational efficiency and deliver faster, better support to your customers.

ActiveH puts tenants at the heart of service delivery and allows services to be tailored specifically to their differing needs.

Our in-house software developers offer expertise that is invaluable to ensure quick and cost effective project delivery.​

Benefits of ActiveH solutions:

ActiveH Housing Management Solutions

ActiveH Web

ActiveH Web is a new product which provides the core features currently available in ActiveH Desktop, designed specifically for the web, using the same business engine as ActiveH Desktop, and designed to operate in a web browser and hosted environment.

 

Mobile Working
Solutions

Enabling the management of properties from anywhere can streamline the rental process, reduce paperwork and communication overhead, and increase customer satisfaction.

 

 

 

CRM

The ActiveH CRM solution enables most calls or queries to be dealt with at the first point of contact. It keeps all your customer data organised on a single platform, improving data collection and engagement with residents.

 

 

Reporting, Analytics & Insights

By leveraging data from various sources, you can gain better insights into trends, identify opportunities, and make more informed decisions to help you achieve your business objectives.

 

 

Case Processing

ActiveH Case Processing provides a consistent framework for dealing with all key events and guides both the users and customers through, making sure the handling of any event consistent, thorough and compliant.

 

 

 

Repairs & Maintenance

Repairs and Maintenance has been designed in collaboration with over 30 landlord organisations to address their requirements when managing repairs and maintenance. It integrates closely with all ActiveH solutions.

 

 

HMS

With a modern housing management system, housing providers and tenants alike experience a whole range of benefits. Some advantages include increased efficiency, cost savings and increased customer satisfaction.

 

 

 

Asset Management

ActiveH Asset Management is designed around the management of properties, estates and assets and holds all the information and data that a housing provider could possibly need to effectively manage their asset portfolio.

 

Customer testimonials

What our happy customers have to say

We genuinely felt as if they were working as a part of our team – which in this market is pretty unique. I have worked with various housing software vendors over the years, and none match the service delivered by the team at AMS.

Gavin Harvey, Assistant director of ICT and business improvement

Barcud

MIS Active Management Systems have been helpful with moving the project forwards despite challenges with internal delays at BHA. It is unique to find a supplier who are very responsive to the needs of the business in the way that MIS-AMS have been.

Rob Barton, Interim IT and Digital Lead

Berwickshire Housing Association

The system we used until now required a lot of manual effort with a lack of flexibility and functionality. MIS-AMS offered a housing management system that is integrated, flexible, scalable and mobile. It will allow us to realise cost and resource time savings across the business.

Alex O'Neill, IT Project Manager

Tuath

Latest news and articles

Blog

The ActiveH Contractors Web Portal

Contractors Web Portal Five years on from the Grenfell Tower disaster, the Building Safety Act 2022 became law in April, bringing changes to the way residential buildings are built and maintained, and new protections for leaseholders. Add to that ambitious net zero targets and the growing desire for housing organisations

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Blog

New Chair of Gadbrook PARKBID

Over the past few years, I have been a part of the Gadbrook BID board and have had the pleasure to work with some incredible individuals. I have now been given the opportunity to step up and take over the reigns as Chair from Mike Roberts who is a true

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Blog

Scheme Accounting on ActiveH

Factoring & Service Charges Due to the structure of the ActiveH system, factoring can be performed using ActiveH Rents and Scheme Accounting (Factoring and Service charges). When considering factoring, invoices are generated from the Rent Accounting module, based on data provided by both the rent account and data held within

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Blog

The Digital Tenant. A Reality or A Myth?

Digitisation is transforming how services are delivered to residents in social housing. It represents both the greatest challenges and the biggest opportunities in the history of the sector and requires a top down holistic approach with cultural change. But how far have we come already, and what does the future look like as we move towards the ‘digital tenant’?

Read More »

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