After Sales Support
After sales support is an important service offered by MIS-AMS. We take care of our customers, helping to ensure that they get the most out of their investment.
After Sales Support
Housing management can be a difficult and time-consuming task. Having a reliable housing management supplier to provide after-sales support can make the process much easier and this helps to ensure that your needs are met.
With customers ranging in size from 34 to over 70,000 homes, we are acknowledged as the supplier with the highest customer rating.
Through customer-led User Groups, our customers drive the development road map ensuring the solutions are always up to date with the latest industry trends and requirements and reflect the ever-changing legislative landscape.
Benefits:
- There are over 100 training videos available for customers to access anytime.
- Our customers get access to an online customer forum where they can share expertise as a community.
- We make it easy for our customers to get help if they need it. All of our employees have a tremendous passion for our customers and products.
Customer After Sales Support Tools
Account Managers
Annual User Conferences
Customer Forum
Support Request
Training Videos
Latest news and articles
MIS Group acquires AssetCore
MIS Group are delighted to announce that we have acquired AssetCore (https://assetcore.org/), a SaaS solution designed specifically to help social housing organisations secure and manage debt utilising data and records from a housing management system and combining this with information held in a Finance or Treasury system. Christopher McLaughlin, Managing
A Look Back and a Look Forward: Shaping the Future of Social Housing Software
Last week, MIS and Incline IT hosted a successful Customer Update Meeting, bringing together social housing professionals. The event offered a platform for sharing the latest developments in housing management software, fostering valuable discussions, and, most importantly, gathering crucial customer feedback. Collaboration for Innovation The energy at the meeting was
MIS Active Management Systems Wins Contract to Deliver Housing Management Platform for Onward Homes
MIS Active Management Systems and Incline-IT have been selected to deliver a new hosted housing management platform for Onward Homes across their portfolio of over 35,000 homes. After a competitive tender process, Onward chose the MIS-AMS and Incline-IT solutions for their proven track record and comprehensive capabilities. The new cloud-based
MIS Retain Security Accreditation
MIS has achieved ISO/IEC 27001 certification for information security management. This internationally recognised standard ensures we have adequate policies, procedures, and controls in place to protect the confidentiality, integrity, and availability of company and customer information across our systems and processes. Attaining this certification required a tremendous cross-functional effort to
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