After Sales Support

After sales support is an important service offered by MIS-AMS. We take care of our customers, helping to ensure that they get the most out of their investment.

After Sales Support

Housing management can be a difficult and time-consuming task. Having a reliable housing management supplier to provide after-sales support can make the process much easier and this helps to ensure that your needs are met.

With customers ranging in size from 34 to over 70,000 homes, we are acknowledged as the supplier with the highest customer rating.

Through customer-led User Groups, our customers drive the development road map ensuring the solutions are always up to date with the latest industry trends and requirements and reflect the ever-changing legislative landscape.

Benefits:

Customer After Sales Support Tools

Account Managers

Annual User Conferences

Customer Forum

Support Request

Training Videos

Latest news and articles

Blog

The ActiveH Contractors Web Portal

Contractors Web Portal Five years on from the Grenfell Tower disaster, the Building Safety Act 2022 became law in April, bringing changes to the way residential buildings are built and maintained, and new protections for leaseholders. Add to that ambitious net zero targets and the growing desire for housing organisations

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Blog

New Chair of Gadbrook PARKBID

Over the past few years, I have been a part of the Gadbrook BID board and have had the pleasure to work with some incredible individuals. I have now been given the opportunity to step up and take over the reigns as Chair from Mike Roberts who is a true

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Blog

Scheme Accounting on ActiveH

Factoring & Service Charges Due to the structure of the ActiveH system, factoring can be performed using ActiveH Rents and Scheme Accounting (Factoring and Service charges). When considering factoring, invoices are generated from the Rent Accounting module, based on data provided by both the rent account and data held within

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Blog

The Digital Tenant. A Reality or A Myth?

Digitisation is transforming how services are delivered to residents in social housing. It represents both the greatest challenges and the biggest opportunities in the history of the sector and requires a top down holistic approach with cultural change. But how far have we come already, and what does the future look like as we move towards the ‘digital tenant’?

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